Security
CYBER SECURITY PROACTIVENESS
At ARC Twenty Two, the protection of our clients’ and donors’ information is our utmost priority. We implement a comprehensive 360-degree monitoring and management process that integrates internal protocols and the latest cyber protection software. Our IT service providers ensure that all current and future data and systems are closely monitored and safeguarded 24/7.
By implementing rigorous data protection and cyber security measures, this allows charity organisations to focus on their impactful work without being burdened by concerns about data breaches or cyber attacks. By partnering with us, charities can operate with peace of mind, knowing that their data is secure. This assurance enables charity organisations to devote their resources and energy to making a positive difference in the world, without the distraction of cyber security worries.”
Quality Assurance Certified
Did You Know...
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Every 39 seconds, a cyber-attack occurs
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of breached small businesses close within six months
Preparation
Preparation is essential for preventing data theft. Our IT service providers implement the following methods as part of cybersecurity readiness:
Security & Risk Assessment
Information Security Strategy
Security Policy Development & Review
Secure Network Design & Architecture
Protection
Protecting business data is imperative today. Through the following methods, we secure client data from current and future attacks:
Identity & Access Management
Privileged Account Management
Database Encryption
Public Key Infrastructure (PKI) solutions
Secure Cloud Storage
Threat & Vulnerability Assessment
Penetration Testing
Web Application Testing
Multi-Factor Authentication
Response
A timely response is essential to mitigating the risks associated with an attack. Our IT service providers leverage leverages the following strategies to effectively respond and minimize the damage associated with a cyber-attack.
Incident Response
Digital Forensics
Forensic Investigation
ADDITIONAL DATA PROTECTION
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ARC22 utilizes both AVI8 and Evergiving platforms to perform verification contacts. All personal data and recorded contacts are deidentified / deleted after 6 months.
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Both AVI8 and Evergiving platforms are Level 1 PCI-Certified.
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ARC22 utilizes Indigo8’s Oper8 platform to process data. All data is securely encrypted, and personal information is automaticontacty deidentified after six months.
WE DELIVER RESULTS
ARC Twenty Two’s premium contact centre services result in 75 percent of donors being verified and committing to 2+ years of regular donations.


