Services
Maximize Impact: Elevate Non-Profit Outreach, Transforming Donor Experiences, Ensuring Data Security
How We Help
We provide high quality, outcome-focused contact services for not for profit organisations.
Customer Verification
Let us make sure you have the right donor information on file.
Reactivation
Reactivate donors who have cancelled or lapsed their monthly donations
Follow Ups
Our team will talk to donors to recover declined transactions.
Verification
per Contact
Features
Record contact
Amend details
Cancellations
**Save cancellation
**Convert to one-off
Reactivation
per Contact
Features
Record contact
Amend any details
Resubmit data with outcome
Decline
per Contact
Features
Record contact
Fix payment information
Resubmit data with outcome
Reliable & Professional Contact Centre Experts
We improve donor experiences and not for profit results, with a focus on back-end security and data protection.
Donor Upgrades
We will contact your donors to encourage higher monthly donations.
Conversions
Our experienced team can convert one-time donors to regular supporters.
Retention
Contacting donors with a friendly hello or Happy Birthday wish can make a huge difference to retention and engagement
Upgrade
per Contact
Features
Record contact
Amend and upgrade donation.
Update any information
Consolidate and reaffirm Longevity.
Update file
Conversion
per Contact
Features
Record contact
Inform and educate
Acquire single or ongoing donation
Set up payment details
Consolidate and reaffirm longevity Retention
Retention
per Contact
Features
