Services

Maximize Impact: Elevate Non-Profit Outreach, Transforming Donor Experiences, Ensuring Data Security

How We Help

We provide high quality, outcome-focused contact services for not for profit organisations.

Customer Verification

Let us make sure you have the right donor information on file.

Reactivation

Reactivate donors who have cancelled or lapsed their monthly donations

Follow Ups

Our team will talk to donors to recover declined transactions.

Verification

per Contact

Features

N

Record contact

N

Amend details

N

Cancellations

N

**Save cancellation

N

**Convert to one-off

Reactivation

per Contact

Features

N

Record contact

N

Amend any details

N

Resubmit data with outcome

Decline

per Contact

Features

N

Record contact

N

Fix payment information

N

Resubmit data with outcome

Reliable & Professional Contact Centre Experts

We improve donor experiences and not for profit results, with a focus on back-end security and data protection.

Donor Upgrades

We will contact your donors to encourage higher monthly donations.

Conversions

Our experienced team can convert one-time donors to regular supporters.

Retention

Contacting donors with a friendly hello or Happy Birthday wish can make a huge difference to retention and engagement

Upgrade

per Contact

Features

N

Record contact

N

Amend and upgrade donation.

N

Update any information

N

Consolidate and reaffirm Longevity.

N

Update file

Conversion

per Contact

Features

N

Record contact

N

Inform and educate

N

Acquire single or ongoing donation

N

Set up payment details

N

Consolidate and reaffirm longevity Retention

Retention

per Contact

Features

N

Record contact

N

Thank you call

N

Birthday call

N

Happy Milestone calls